Skills:
- Requirements elicitation and validation.
- Documentation design and development
- Project management (PRINCE2 and PMBoK)
- Adobe RoboHelp
- WordPress
- FrameMaker 7.1/7.2, 9.0
- Author-it 5.1
- Adobe Captivate 9.0
- Oxygen
- XML Author 11.0
- X...
Senior Business Analyst
Agile
Business Analysis
Document Management
Documentation
Microsoft Office
Microsoft Project
PRINCE2
People Management
SAP
SDLC
Stakeholder Management
Test Analyst
and 1 other skill
Skills:
- Documentation Writing (Business, Functional & Technical Requirement, Test and Training document)
- SDLC Methodology (Agile, Waterfall & V-model)
- Written & Communication
- People/Stakeholder Management
- Microsoft Office Tools (Vis...
IT Specialist
Customer Service
Data Entry
Documentation
Microsoft Windows Installer
Rollout
Software Configuration
and 4 other skills
Skills:
- Computer reformatting
- Database management
- Assembling computer parts
- Technician Software Duties
- Scanning and removing computer virus'
- Updating Ipad IOS and downloading educational and printer apps
- Updating drivers and appropriate sof...
Techncial Writer
Communications
Document Management
Documentation
Web Content Management
and 2 other skills
Skills:
- Documentation
- Process Mapping
- Interviewing Subject matters
- Scoping
- Research and Development
- LEAN Process Reviews
- Research, edited and wrote for online community
IT Technician
Active Directory
Configuration Management
Documentation
PHP
Software Configuration
VMware
Windows Server
Technical Skills:
- Sound knowledge of all aspects of computer hardware, software and network
- Ability to format/configure computers
- Manage networks
- Ability to use a variety of computer programs
- Troubleshooting verity of problems relating networki...
IT Technician
CCNA
CMS
Cisco
Customer Service
Documentation
Hardware Troubleshooting
Helpdesk
LAN
Linux
Network Administration
Network Configuration
Networks
Routers
Server Management
Software Configuration
and 19 other skills
Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
Helpdesk/IT Consultant
Desktop Support
Disaster Recovery
Documentation
ERP
Helpdesk
ITIL
Oracle
SQL
Testing
and 1 other skill
Technical Skills:
- Outstanding verbal & written communication at all levels
- Diverse experience and skills in overall IT operations
- Adoption & implementation of ITIL practices
- Excellent management of IBM, HP & SUN hardware platforms
- T...
Technical Writer
.NET
Business Analysis
Data Analysis
Documentation
Microsoft Office
Microsoft Visio
Requirements Analysis
SDLC
SQL Server
Scrum
Service Management
UML
and 1 other skill
Skills:
- Extensive Technical Writing and Business analysis experience within the Healthcare IT sector.
- Solid experience in creation of a range of documentation relating to Service Management, Business Operational processes and end user product guides....
Help Desk Analyst
Active Directory
CCNA
Cisco
Documentation
Helpdesk
Linux
Microsoft SCCM
Routers
Unix
VMware
VoIP
Windows Server
Technical Skills:
- Advanced knowledge and training with Windows operating systems from stand-alone to network level configurations including Windows 7, Vista, XP, Win 8 and 2000/2003/2008/2012 server based products as well as virtual environments (citri...
Service Desk Manager
Customer Service
Documentation
ITIL
Leadership
Service Desk
Stakeholder Management
and 1 other skill
Skills:
- People management and motivation
- Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement
- Fostering a customer centric approach
- Analysing and leveraging data – making numbers tell a story
- Training and...
Technical Writer
Documentation
Drupal
HTML
Microsoft Office
Microsoft Visio
MySQL
Red Hat
Software Documentation
Unix
Visual Basic
Adobe Creative Cloud
Computer Skills:
- Microsoft Word 2013/10/07/03/00/97/6.0.
- UNIX Solaris. WebInterprise Content Management System.
- Help & Manual Tool (similar to RoboHelp).
- Adobe Acrobat Writer.
- Macromedia Dreamweaver.
- Microsoft Visio 2010/07/03/00.
- Micro...
IT Analyst
Agile
Communications
Data Analysis
Documentation
HL7
Microsoft Office
Requirements Gathering
SQL
Scrum
Stakeholder Management
Skills:
- Critical Thinking and Data Analysis Skills
- Communication and Data Presentation Skills
- Strong attention to details
- Querying Language (SQL)
- Reporting Tool (Crystal report)
- Spreadsheet (Excel)
- Data Interface Messaging (HL 7)
Software Developer
AJAX
ASP.NET
C#
Crystal Reports
Documentation
HL7
HTML
MVC
Microsoft Access
Oracle
SQL Server
Software Documentation
XML
and 2 other skills
Skills:
General:
- Excellent written and oral communication skills for multiple audiences.
- Excellent analytical skills.
- Excellent problem solving ability.
- Reliable and independent worker.
- Works well in a team environment.
- Lateral thinker.
- Mu...
Project Manager
Agile
Business Analysis
Communications
Customer Relationship Management
Data Management
Documentation
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
PRINCE2
Relationship Building
Report Generation
Requirements Analysis
Resource Management
and 6 other skills
Skills:
- Project Management
- Stakeholder Management
- People Leadership
- Problem Solving
- Financial Administration
- Change Management
- Communication
- Resource Planning
- Operations Management
- Business Analysis
- Risk Management
- Vendor Manageme...
SQL DBA
C#
Data Migration
Data Warehousing
Database Administration
Database Design
Documentation
Oracle
Requirements Gathering
SQL
SQL Server
and 2 other skills
Technical Skills:
- MCP +I, MCSE, MCDBA
- Open Text eDocs DM/RM, Livelink and iManage ( Interwoven) certified
- Software Windows 3.1/95/NT 4/ 2000/XP/7, MS OFFICE and. Novell 3,4,5
- Database conversion, data mapping , data validation and migration with...
EMR Analyst
Agile
Business Analysis
Business Process Improvement
Documentation
HL7
Requirements Gathering
SDLC
Stakeholder Management
Vendor Management
and 4 other skills
Skills:
- Have processed complex health information like PHI, HIE, HL7, CPT, ICD, LOINC, MU, etc and proficient in system and process guidelines like HL7, ASTM and validated systems like 21CFR, GXP and CSV
- Performed Due Diligence, Business Analysis, So...
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...
Test Analyst
.NET
Agile
Documentation
HP Quality Center
JSON
Java
Leadership
Manual Testing
Oracle
SDLC
SQL Server
Testing
and 1 other skill
Skills: - Test Scripts
- Test Cases
- Tets Plans
- Automated TEsting
- UAT
- Regression Testing
- Agile Environment
- HP Quality Center
- Team Leader
- End to Ending Testing
CRM Trainer Facilitator
Communications
Customer Relationship Management
Document Management
Documentation
ERP
Helpdesk
ITIL
Leadership
Microsoft SharePoint
Requirements Gathering
and 3 other skills
Skills:
- Course Coordination / management
- Trainer Coordination / management
- VET Sector knowledge and experience
- Accredited/non-accredited training
- Verification of Competency (VOC) Assessments
- Technical writing
- Training & assessment mater...
Switchboard Operator
Administrator
Customer Support
Documentation
Lotus Notes
Microsoft Office
and 3 other skills
Skills:
- Ability to prioritize
- Excellent organization and communication skills
- Proficient in numerous database and computer applications including: Microsoft Office, Lotus Notes Basic, Oracle Trim Basic.
- Team Player
- Customer Service Skills
- Emp...
Service Desk Analyst
Active Directory
Administrator
CCNA
Cisco
Communications
Desktop Support
Documentation
Helpdesk
Microsoft Office
Troubleshooting
Windows Server
and 1 other skill
Skills:
- Windows 7 Service Pack 1
- Windows XP Service Pack 3
- Microsoft Office 2003, 2007 and 2010
- Windows Small Business Server 2003 and 2008 and 2012
- Windows 7
- Exchange 2007
- Symantec Backup Manager
- Lotus Notes 8.5.2
- CCNA - Phase 1
- Thi...
Service Support Lead
Active Directory
Communications
Documentation
Microsoft Office
Microsoft Visio
Networks
Routers
Software Installation
Switches
VMware
Windows Server
and 1 other skill
Technical Skills:
- Windows XP/7/10
- Microsoft office Suit (2010/13/16)
- Networking (Routers and Switches)
- Remote Access Software
- Windows Server 2008 & Active Directory
- Exposure to Active Directory, VMware, TeamViewer.
- Telephone Systems, pr...
Service Desk Analyst
Active Directory
Customer Service
Documentation
Microsoft SCCM
Service Desk
Software Configuration
Software Installation
Technical Support
Troubleshooting
VPN
Windows 7
macOS
and 2 other skills
Technical Skills:
- Operating Systems u2013 Windows, Linux, OSX
- Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper
- Real Time Data Processing u2013 Spark, Storm
- IDEs u2013 Eclipse, RStudio, A...
Business Analyst
Business Analysis
Change Management
Documentation
Lean Six Sigma Green Belt
Project Management
Requirements Gathering
Risk Management
Stakeholder Management
Testing
Vendor Management
and 2 other skills
Skills:
- As-Is process discovery, To-Be process building and buy-in
- Change Impact Analysis and Feasibility Study
- Business Process mapping: Swim Lane, Value stream mapping, SIPOC
- Stakeholder management & training
- Workshop Facilitation
- Docum...
Level 2 & 3 Technical Support
Active Directory
Communications
Customer Service
Documentation
Exchange Server
Microsoft SCCM
Office 365
Red Hat
Troubleshooting
VMware
and 2 other skills
Skills:
- Support for Windows 2000, XP, Vista & 7/8/10
- Windows Server 2008 - 2012 and Redhat
- Support for Microsoft Office 2000- Office
- Microsoft Exchange 2003, 2007 and 2010
- Support for Ubuntu and Kali
- Mobile & Tablet devices iOS and An...
Senior Business Analyst
Business Analysis
Communications
Documentation
PRINCE2
Project Management
Requirements Gathering
Risk Assessment
Stakeholder Management
Vendor Management
and 2 other skills
Skills:
- Project delivery, management & support
- Business Cases, Benefits, Financial Modelling
- Project and Technical Documentation
- Technical delivery management
- Stakeholder management
- Collaborating with technology and business
IT Project Manager
Business Analysis
Documentation
Project Management
Requirements Gathering
SDLC
Scrum
Stakeholder Management
Team Management
Web Applications
and 2 other skills
Skills:
Delivery
- Adept at holding lead roles on major projects/programmes with varying requirements, utilising multiple methodologies and delivering to challenging timescales
Innovation
- Highly resourceful and flexible with an innovative approach t...
Skills:
- Technical Support
- Level 1 and 2 support
- Installing and supporting software
- Setting up email via Outlook, webmail and windows live
- Diagnosing and e-solving common issues such as speed, email, connection, excess usage.
- Troubleshoot hard...
Asset Management Information Systems Support Officer
Microsoft Excel
Data Analysis
Customer Service
ArcGIS
Database Administration
Oracle SQL
Documentation
and 4 other skills
Customer Service Representative
Desktop Support Level 1
SQL
Documentation
Network Troubleshooting
Active Directory
Customer Service
IT Support
and 1 other skill
Business Analyst
Data Analysis
Business Analysis
Stakeholder Management
Reporting
Documentation
SQL
and 5 other skills
Full Stack Developer Intern
Node.js
SQL
Project Planning
RESTful API
Documentation
HTML
CSS
JavaScript
React
and 5 other skills
IT Support Officer
IT Support
Cisco
Active Directory
Network Administration
Customer Support
Documentation
and 2 other skills
CSR
JavaScript
PHP
SQL
Microsoft Office
Customer Service
Documentation
and 5 other skills
Biomedical Engineer
Databases
Documentation
and 4 other skills
IT Support Intern
Network Configuration
Documentation
Communications
and 3 other skills
Housekeeping Guest Services Attendant
Documentation
Microsoft Azure
Microsoft Office
Windows 10
Active Directory
and 6 other skills
Project Coordinator/Instructional Designer
Agile Project Management
Documentation
Project Coordination
Stakeholder Engagement
Communications
and 3 other skills
Junior Technical Business Analyst
Stakeholder Management
Documentation
Project Management
Reporting
and 2 other skills
IT Support Engineer
Service Desk
Documentation
and 9 other skills
Support Engineer
Active Directory
Microsoft SCCM
ServiceNow
Windows Server
VMware
Windows OS
Networks
Software Configuration
Customer Support
Project Delivery
Documentation
and 15 other skills
This candidate possesses extensive experience in IT support, specializing in end-to-end service delivery. Their expertise encompasses a wide range of technologies, including operating systems, cloud services, virtualization, and network devices. They have...