About Me
Skills:
- Technical Support
- Level 1 and 2 support
- Installing and supporting software
- Setting up email via Outlook, webmail and windows live
- Diagnosing and e-solving common issues such as speed, email, connection, excess usage.
- Troubleshoot hardware/software issues over the phone.
- Restoring files from backup tapes.
- Create new accounts in active directory, change passwords.
- Setting up installing hardware/software on HP