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Technical Support

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About Me

Skills:

  • Technical Support
  • Level 1 and 2 support
  • Installing and supporting software
  • Setting up email via Outlook, webmail and windows live
  • Diagnosing and e-solving common issues such as speed, email, connection, excess usage.
  • Troubleshoot hardware/software issues over the phone.
  • Restoring files from backup tapes.
  • Create new accounts in active directory, change passwords.
  • Setting up installing hardware/software on HP
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