My Areas of Expertise Include:

• Strong communication, analytical, presentation and problem solving skills particularly involving complex problems with knowledge of new technologies.
• Requirement gathering, Gap Analysis, SWOT Analysis, Process mapping and engineering.
• Adept at business analysis skills including development and documentation of business and user requirements in the form of user stories, functional requirement documents, product change and system requirement specifications.
• Leading solution discussions and presentation with customer teams highlighting completeness and unique strengths of the proposed solution in a consultative way.
• Stakeholder Management (Internal, External & 3rd Party) and Customer Services.
• Systems Engineering, Migrations & Enterprise wide Implementations.
• Risk assessment & Mitigations, Process Improvements and Governance.
• Testing/Rollout/Support.
• Effective schedule management, risk/issues management & change management.
• Effectively maintaining quality standards and ensuring adherence to relevant organisational methodologies, processes and tools.
• Technical support in providing RFI/RFP responses to the customer.
• Capacity planning cost management and reporting.
• Experience in Project delivery via Waterfall as well as Agile Methodologies.

Technical Expertise:

• Cloud Architecture, Virtualisation& Solution Architecting.
• Application Intégration & Infrastructure Services and Management.
• Disaster Management and Data Recovery.
• Core Infrastructure Services, Data Centre Services, Firewall & Network Security, and End user Security.
• IP networking, DNS, Load balancing, IPSEC/VPNs, WAN.
• IaaS/PaaS/ SaaS, multi-tenancy, multi-tiered architecture, web proxy, load balancers, SDN/NFV.
• Linux, Windows, sql.
• Tools used: Excel, SharePoint, Jira and Confluence, Visio and PowerPoint.