Skills:
- Documentation Writing (Business, Functional & Technical Requirement, Test and Training document)
- SDLC Methodology (Agile, Waterfall & V-model)
- Written & Communication
- People/Stakeholder Management
- Microsoft Office Tools (Vis...
Technical Writer
Communications
Document Management
HTML
Leadership
Microsoft Office
Microsoft Visio
Reporting
Six Sigma
Stakeholder Engagement
and 3 other skills
Skills:
- Team Leader
- Creating Documentation
- Requirement Gathering
- Performance Management
- Monitoring legal and compliance requirements
- Scoping and assigning work
- Comms management, drafting, approval process and reconciliation
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...
CRM Trainer Facilitator
Communications
Customer Relationship Management
Document Management
Documentation
ERP
Helpdesk
ITIL
Leadership
Microsoft SharePoint
Requirements Gathering
and 3 other skills
Skills:
- Course Coordination / management
- Trainer Coordination / management
- VET Sector knowledge and experience
- Accredited/non-accredited training
- Verification of Competency (VOC) Assessments
- Technical writing
- Training & assessment mater...