A highly-driven and proactive professional who takes the initiative to achieve successful results, I am well-versed in delivering outstanding customer service to each and every client. With exceptional leadership skills and qualities, I successfully drive team goals and deliver effective training upskilling knowledge and expertise. With a career of consistently excelling within my roles defining project scope and key deliverables, facilitating detailed business analysis and driving user experience, I demonstrate excellent technical expertise and am committed to professional growth, development and training.