About Me
Skills:
- Training new staff
- Answering & connecting calls in a professional and timely manner
- paging & passing messages to staff
- Answering & calling emergency respond codes
- Training new & current staff in telephone etiquette
- Troubleshooting on all levels for switchboard/concierge/security & residency
- General office & Ad Hoc duties
- Relieving concierge/security staff
- Defusing irate and distressed callers