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Service Desk Analyst

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Help Desk Analyst

  • Active Directory
  • Client Relationships
  • Customer Support
  • Exchange Server
  • HTML
  • Helpdesk
  • Jira
  • Microsoft Dynamics
  • Microsoft SharePoint
  • MySQL
  • Software Installation
  • TCP/IP
  • Troubleshooting
  • VPN
  • WAN
Technical Skills: - Operating Systems: Windows NT/ 2000/2003/XP/Vista/7/8, macOS X. Familiarity with UNIX and LINUX - Software: Microsoft Office Suite, VMWARE, Citrix, Spectrum, Remedy, Sharepoint, Dynamics, PRTG, Exchange, II, JIRE, DameWAre, Symantec,...

Consultant

  • Active Directory
  • Citrix
  • Customer Support
  • Exchange Server
  • ITIL
  • Lotus Notes
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Project
  • Microsoft Visio
  • Microsoft Word
  • Windows 10
  • Windows 7
    • and 15 other skills

IT Support Engineer

  • Active Directory
  • Avaya
  • Customer Support
  • VPN
  • VoIP
    • and 3 other skills

Senior Technical Analyst

  • Technical Support
  • ITIL v3 Foundation
  • Active Directory
  • Customer Service
  • IT Support
  • Documentation
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    • and 7 other skills

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