Service Delivery & Availability Manager

ITILv3 Foundation for Service Management

Service Delivery Management; Project Management

Major Incident Management

IT Change Management

Problem Management

IT Managed Services

Communica

Stakeholder Management

Priority Management

analytical skills

Strong self-starter

Related Consultants

Test Lead

ARM
Agile
CMS
Customer Relationship Management
Data Analysis
Data Management
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Quality Assurance
Relationship Building
Report Generation
Resource Management
Server Monitoring

and 7 other skills

Professional Technical Skills: - Extensive Functional and Non-Functional testing knowledge – i.e. UI, Interface, System, Integration, System Integration, End to End (E2E), In Sprint, Regression, UAT, Pre Production - Extensive knowledge of SDLC and STLC...

Project Manager

Agile
Business Analysis
Business Process Improvement
Change Management
Customer Relationship Management
Data Management
ITIL
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Networks
PMBOK
PRINCE2
Problem Management

and 16 other skills

Summary of Skills: - Project Delivery - IT Service Management - Stakeholder Management - ITIL - Customer Service - Project Management Planning and Development - Advanced Microsoft Office Suite - Administration - Vendor Management - Leadership - Infrastru...

Service Delivery /Support Manager

Problem Management
Change Management
Service Delivery Management
ScrumMaster

and 3 other skills

IT Change Manager

Service Delivery Management

and 5 other skills