Skills:
- Proven professional phone manner.
- Extremely strong customer support.
- Proven ability to build relationships with key stakeholders.
- Exceptional ITS skills.
- Includes (but not limited to:
- Microsoft Office
- Networking
- Hardware
- Program...
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...