Technical Skills:
- MS Word - Advanced
- MS Access - Intermediate
- MS Project - Intermediate
- MS Excel - Intermediate
- MS Powerpoint - Intermediate
- MS Visio - Intermediate,
- Outlook,
- MSATS (utilities market hub)
Project Manager
Agile
Business Analysis
Business Process Improvement
Customer Relationship Management
Customer Service
Data Management
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Microsoft Access
Microsoft Applications
Microsoft Office
Microsoft Project
Oracle
and 11 other skills
SKILLS
- IT Project Management: End-to-end migrations
- Business Analysis, BAU
- Business Consulting: SWOT analysis, Cashflow, P&L
- Demonstrated experience in managing complex projects and multiple small projects concurrently
- Demonstrated knowledg...
Service Desk Manager
Customer Service
Documentation
ITIL
Leadership
Service Desk
Stakeholder Management
and 1 other skill
Skills:
- People management and motivation
- Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement
- Fostering a customer centric approach
- Analysing and leveraging data – making numbers tell a story
- Training and...
