SKILLS
- IT Project Management: End-to-end migrations
- Business Analysis, BAU
- Business Consulting: SWOT analysis, Cashflow, P&L
- Demonstrated experience in managing complex projects and multiple small projects concurrently
- Demonstrated knowledg...
Service Delivery Manager
Agile
Customer Relationship Management
Customer Service
Data Management
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Relationship Building
Report Generation
Server Monitoring
Service Delivery Management
Stakeholder Management
Team Management
Vendor Management
and 4 other skills
Skills:
- Customer Service
- Communications
- Project Management
- Staff Management
- SLA Management
- Report Writing
- Change Management
- Contract and Vendor Management
- Policy and Standards Development
