Skills:
- Contract and Vendor Management
- Project management
- Strategic Planning
- ITIL, Customer and SLA management
- Infrastructure Operations, Design and Management
- Hardware and License Management
Service Desk Analyst
Active Directory
Customer Service
Documentation
Microsoft SCCM
Service Desk
Software Configuration
Software Installation
Technical Support
Troubleshooting
VPN
Windows 7
macOS
and 2 other skills
Technical Skills:
- Operating Systems u2013 Windows, Linux, OSX
- Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper
- Real Time Data Processing u2013 Spark, Storm
- IDEs u2013 Eclipse, RStudio, A...
Desktop Support Consultant
Active Directory
Customer Service
Exchange Server
ITIL
Microsoft Office
Microsoft SCCM
Network Configuration
Service Desk
Software Configuration
Software Installation
Technical Support
VPN
Windows Server
and 1 other skill
Skills:
Technical Skills:
- Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre
- Competent administration and maintenance of netw...
Service Deck Analyst
Cisco
Citrix
LAN
Microsoft Office
Routers
SAP
Service Desk
Software Configuration
Switches
TCP/IP
Technical Support
Windows Server
and 1 other skill
Technical Skills:
- Platforms: Microsoft Windows XP/10, Server 2000 - 2012, Mac OS, Linux
- Hardware: Printers, Modems, Projectors, Scanners, Switches, Routers
- Software: Citrix, SAP Netweaver, Cisco VPN, Junos Pulse VPN, SCCM, Service Now, ITSM, Servic...
