Technical Skills:
- Microsoft Office 2007, 2010, 2013 (Outlook, Word, Excel, PowerPoint)
- Active Directory
- System Center Configuration Manager 2007 & 2012
- Exchange 2010
- Apple iMac, Mac Mini and Macbook Air, iPhone, iPad
- HP ProLiant and Dell...
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management
Desktop Support Consultant
Active Directory
Customer Service
Exchange Server
ITIL
Microsoft Office
Microsoft SCCM
Network Configuration
Service Desk
Software Configuration
Software Installation
Technical Support
VPN
Windows Server
and 1 other skill
Skills:
Technical Skills:
- Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre
- Competent administration and maintenance of netw...
Service Deck Analyst
Cisco
Citrix
LAN
Microsoft Office
Routers
SAP
Service Desk
Software Configuration
Switches
TCP/IP
Technical Support
Windows Server
and 1 other skill
Technical Skills:
- Platforms: Microsoft Windows XP/10, Server 2000 - 2012, Mac OS, Linux
- Hardware: Printers, Modems, Projectors, Scanners, Switches, Routers
- Software: Citrix, SAP Netweaver, Cisco VPN, Junos Pulse VPN, SCCM, Service Now, ITSM, Servic...
