Skills:
- Strong relationship building, influencing skills, working with key customer contacts, account and business development managers.
- Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success
- Providing te...
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management
Service Desk Analyst
Active Directory
Customer Service
Documentation
Microsoft SCCM
Service Desk
Software Configuration
Software Installation
Technical Support
Troubleshooting
VPN
Windows 7
macOS
and 2 other skills
Technical Skills:
- Operating Systems u2013 Windows, Linux, OSX
- Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper
- Real Time Data Processing u2013 Spark, Storm
- IDEs u2013 Eclipse, RStudio, A...
Desktop Support Consultant
Active Directory
Customer Service
Exchange Server
ITIL
Microsoft Office
Microsoft SCCM
Network Configuration
Service Desk
Software Configuration
Software Installation
Technical Support
VPN
Windows Server
and 1 other skill
Skills:
Technical Skills:
- Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre
- Competent administration and maintenance of netw...
