Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Technician
Active Directory
Active Directory 2003
Active Directory 2008
Active Directory 2012
Adobe Creative Cloud
Adobe Dreamweaver
Adobe Flash
CCNA Security
Configuration Management
Customer Service
DHCP
DNS
ERP
Helpdesk
Java
and 11 other skills
Skills:
- Java
- C++
- DNS
- NAP DHCP
- VPN
- LAN/WAN
- Project Management
- Network Application
- Software Engineering
- Domain Controller
- Network Design & Security
- Network Administration Management
Help Desk Analyst
.NET
Active Directory
Apache Tomcat
C
C++
CCNA
Cisco
Customer Service
Helpdesk
Java
LAN
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
and 6 other skills
Skills:
- Good interpersonal and communication skills of a professional nature.
- Experience in MS Windows 7/8, XP, Vista.
- Networking skills including DHCP, DNS, LAN and WAN.
- Knowledge of CISCO, Routers and switches.
- Good understanding of Active Di...
