Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Technical Lead
AWS
Active Directory
Administrator
Agile
Application Support
Business Analysis
Business Process Management
Change Management
Citrix
Customer Relationship Management
Data Management
Data Migration
Design
Desktop Support
ERP
and 53 other skills
Technical Skills:
Networking and Routing:
- TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS
Systems and Applications:
- Microsoft Windows servers 2k, 2k3, 2k8, 2...