Logistics, Warehouse and Networking Support Technician
Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks
and 1 other skill
IT Support Officer
Active Directory
Backup and Restore
Cisco
Citrix
Customer Service
Customer Support
Desktop Support
Exchange Server
Helpdesk
IT Support
Microsoft Office
MySQL
Network Monitoring
SQL Server
Server Management
and 2 other skills
Technical Skills:
Operating Systems
- Microsoft Windows (7, 8, Server 2008/R2, Server 2012)
- Linux Ubuntu
Databases
- MySQL
- MS Access
- Oracle
Programming Languages
- Java
- D/HTML
- CSS
- CakePHP
- XML
- SQL
- Networking Tools
- CISCO Router
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management