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Maintenance Engineer

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Help Desk Support

  • Network Support
  • Network Troubleshooting
  • Network Monitoring
  • Wireless Networks
  • Windows Server 2003
  • macOS
  • Routers
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  • Windows XP
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Help Desk Analyst

  • CSS
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  • Customer Service
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  • Firewalls
  • HTML
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  • ITIL
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Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Service Center Junior Analyst

  • Microsoft Excel
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Proprietor and ITC Consultant

  • macOS
  • Microsoft Applications
  • Microsoft Office
  • HP Quality Center
  • Windows XP
  • Windows Vista
  • Exchange Server 2010
  • HTML
  • VMware
  • Networks
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