Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management
Help Desk Analyst
Communications
Customer Service
Customer Support
Helpdesk
IT Support
Microsoft Office
Skills:
- Client Relations Specialist
- Conflict Resolution Techniques
- Customer Services/Sales
- Team player & Self motivated
- Ability to Operate Multiple Phone Lines
- Microsoft Office Applications
- Strong Listening/Communicational Skills
- IT M...
