Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Technician
Active Directory
Active Directory 2003
Active Directory 2008
Active Directory 2012
Adobe Creative Cloud
Adobe Dreamweaver
Adobe Flash
CCNA Security
Configuration Management
Customer Service
DHCP
DNS
ERP
Helpdesk
Java
and 11 other skills
Skills:
- Java
- C++
- DNS
- NAP DHCP
- VPN
- LAN/WAN
- Project Management
- Network Application
- Software Engineering
- Domain Controller
- Network Design & Security
- Network Administration Management
Helpdesk/IT Consultant
Cloud Computing
Customer Service
Customer Support
Hardware Troubleshooting
Helpdesk
Microsoft Office
Software Configuration
Software Troubleshooting
Troubleshooting
Adobe Creative Cloud
and 2 other skills
Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
Service Desk Analyst / Support Engineer
Customer Service
Customer Support
Helpdesk
Demonstrated skills & personal attributes:
- Good at problem solving and Mathematics.
- Excellent communication skills.
- Good computer skills.
- Knowledge of tools / maintenance of tools.
- Work well under pressure.
- Good at working in a team...
