Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technical Specialist/Support Desk
Helpdesk
Active Directory
Office 365
IT Support
Customer Service
Windows 10
Office 365 Exchange
and 10 other skills
On-Call IT Support(Causal) and Warehouse Operative