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Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
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Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

IT Technician

  • CCNA
  • CMS
  • Cisco
  • Customer Service
  • Documentation
  • Hardware Troubleshooting
  • Helpdesk
  • LAN
  • Linux
  • Network Administration
  • Network Configuration
  • Networks
  • Routers
  • Server Management
  • Software Configuration
    • and 19 other skills
Skills: - Cisco IT Exploration: PC Hardware & Software - Cisco CCNA 1: Network Fundamentals - Cisco CCNA 2: Routing Protocols & Concepts - Cisco CCNA 3: LAN Switching & Wireless - Cisco CCNA 4: Accessing The WAN - Ensure Team Effectiveness -...

Senior Test Analyst / Test Lead

  • Project Management
  • Quality Assurance
  • Leadership
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IT Help Desk intern

  • Hardware Troubleshooting
  • Microsoft Office
  • Server Management
  • Project Management
  • Network Troubleshooting
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  • Java
  • Windows Server
  • Kali Linux
    • and 7 other skills

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