Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
1st/2nd Level Help desk Support
Active Directory
CCNA
Customer Support
Exchange Server
IT Support
LAN
Networks
SQL
Software Configuration
Troubleshooting
VPN
Windows Server
and 1 other skill
Technical Skills:
- Microsoft Windows environment: Professional knowledge of Windows XP/7/8.1/10, Windows Server 2008/2012, Active Directory developed through providing IT support in large organisation (more than 3000 users).
- Network skills: Deep under...
Service Desk Analyst
Active Directory
Customer Service
Documentation
Microsoft SCCM
Service Desk
Software Configuration
Software Installation
Technical Support
Troubleshooting
VPN
Windows 7
macOS
and 2 other skills
Technical Skills:
- Operating Systems u2013 Windows, Linux, OSX
- Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper
- Real Time Data Processing u2013 Spark, Storm
- IDEs u2013 Eclipse, RStudio, A...
Desktop Support Consultant
Active Directory
Customer Service
Exchange Server
ITIL
Microsoft Office
Microsoft SCCM
Network Configuration
Service Desk
Software Configuration
Software Installation
Technical Support
VPN
Windows Server
and 1 other skill
Skills:
Technical Skills:
- Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre
- Competent administration and maintenance of netw...