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IT Team Manager

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Help Desk Support

  • Network Support
  • Network Troubleshooting
  • Network Monitoring
  • Wireless Networks
  • Windows Server 2003
  • macOS
  • Routers
  • Active Directory 2003
  • PHP
  • MySQL
  • Software Installation
  • Windows XP
  • PC Hardware
  • Server Management
  • Hardware Troubleshooting
    • and 16 other skills

Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Consultant

  • Active Directory
  • Cisco
  • Citrix
  • Disaster Recovery
  • Exchange Server
  • FTP
  • Firewalls
  • LAN
  • Lotus Notes
  • Microsoft Office
  • Microsoft SharePoint
  • MySQL
  • Network Administration
  • Network Design
  • Network Security
    • and 57 other skills

Senior MS L1 Engineer (Assistant Team Lead)

  • Team Management
  • Service Desk
  • Microsoft Office
  • Helpdesk
    • and 5 other skills

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