**Areas of Expertise:**
- Extensive experience providing Level 1, 2 and 3 end user support.
- ITIL Knowledge, Negotiation skills and Support Analysis.
- Software & Hardware (Maintenance and Upgrade) Support.
- Experience supporting MS Windows XP, 7,...
Service Desk Analyst
Active Directory
Customer Service
Customer Support
Data Entry
IT Support
Microsoft Office
Office 365 Exchange
Adobe Creative Cloud
A dedicated and knowledgeable customer service and IT Help Desk professional, Bryony has proven her abilities across a variety of roles including call centres, internet service providers, wholesale, and security. With a background indesign, Bryony is able...