IT Support / System Administrator

User Administration
ITSM (ServiceNow, JIRA, Dell DWPA)
VOIP deployment and management (Teams, WebEx, Cisco)
Troubleshooting (Software, Hardware and Server)
Diagnosing and Resolving (AV Systems and Printers)
Server Management, Troubleshooting and Backup
Azure Active directory
Cisco/Meraki switch/wireless experience
SQL Server
Remote Support
Communication (Written and Verbal)
System Analysis and Design
Access Management
Asset Management and Auditing

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