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IT Support / System Administrator

  • User Administration
  • ITSM (ServiceNow, JIRA, Dell DWPA)
  • VOIP deployment and management (Teams, WebEx, Cisco)
  • Troubleshooting (Software, Hardware and Server)
  • Diagnosing and Resolving (AV Systems and Printers)
  • Server Management, Troubleshooting and Backup
  • Azure Active directory
  • Cisco/Meraki switch/wireless experience
  • Remote Support
  • Communication (Written and Verbal)
  • System Analysis and Design
  • Asset Management and Auditing
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