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Help Desk Analyst

  • CSS
  • Cisco
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Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

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Technical Skills: - Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile - Excellent in Microsoft Office 2003/2007/2010/2013 - Windows Server 20012/2008/2003, Microsoft Exchange - SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...

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I would like to work for a progressive and profitable company as a Scrum Master. . My ideal job would utilise my broad technical "Wagile" business, process analysis, continuous improvement, scrum master, project and change management skills. I thrive con...

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