Skills:
- Good communication and customer service skills.
- Strong attention to detail.
- Ability to prioritise and meet deadlines.
- I.T. Troubleshooting and problem solving skills.
- Hard working and dedicated.
- Punctual and reliable.
- Works well in...
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...
Service Desk Analyst
Active Directory
Administrator
CCNA
Cisco
Communications
Desktop Support
Documentation
Helpdesk
Microsoft Office
Troubleshooting
Windows Server
and 1 other skill
Skills:
- Windows 7 Service Pack 1
- Windows XP Service Pack 3
- Microsoft Office 2003, 2007 and 2010
- Windows Small Business Server 2003 and 2008 and 2012
- Windows 7
- Exchange 2007
- Symantec Backup Manager
- Lotus Notes 8.5.2
- CCNA - Phase 1
- Thi...