SKILLS:
- Vast knowledge of computer software and operating systems (specifically on Windows 7 and Vista, Windows 98, 8.1 and MSDOS to a lesser extent)
- Understandings of computer hardware (Desktop and Laptop), can take apart a laptop/desktop and put b...
Help Desk Analyst
Customer Service
Customer Support
DNS
Exchange Server
Helpdesk
IT Support
Microsoft SharePoint
Troubleshooting
Skills:
- Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology.
- Demonstrated ability to learn customer support processes and techniques.
- Strong analytical skills.
- Ability to s...