Skills:
- Strong relationship building, influencing skills, working with key customer contacts, account and business development managers.
- Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success
- Providing te...
Project Manager
Agile
Business Analysis
Business Process Improvement
Customer Relationship Management
Customer Service
Data Management
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Microsoft Access
Microsoft Applications
Microsoft Office
Microsoft Project
Oracle
and 11 other skills
SKILLS
- IT Project Management: End-to-end migrations
- Business Analysis, BAU
- Business Consulting: SWOT analysis, Cashflow, P&L
- Demonstrated experience in managing complex projects and multiple small projects concurrently
- Demonstrated knowledg...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
