Technical Skills:
- Microsoft Office 2007, 2010, 2013 (Outlook, Word, Excel, PowerPoint)
- Active Directory
- System Center Configuration Manager 2007 & 2012
- Exchange 2010
- Apple iMac, Mac Mini and Macbook Air, iPhone, iPad
- HP ProLiant and Dell...
IT Specialist
.NET
Active Directory
Agile
C
CCNA
Customer Relationship Management
Customer Support
Data Management
Desktop Support
ERP
Exchange Server
Helpdesk
Hyper-V
ITIL
Incident Management
and 34 other skills
Technical Skills:
- Microsoft Windows XP/7/8/10; Mac OS, Android on desktop/laptop/tablet/mobile
- Excellent in Microsoft Office 2003/2007/2010/2013
- Windows Server 20012/2008/2003, Microsoft Exchange
- SQL Server 2012/2008/2005, Ms Access, FoxPro; CSV/...
Service Desk Manager
Active Directory
Citrix
Exchange Server
Microsoft Office
Microsoft SCCM
Microsoft Visio
Office 365
Windows 10
Windows Server
WordPress
Adobe Creative Cloud
Skills:
- Windows XP/7/8/10
- Active Directory / Group Policy
- Office suites – Previous Versions
- MS Exchange
- Printers
- MS Visio
- IT Infrastructure
- Architecture
- Asset ManagementOffice 365
- Win Server CitrixMac OS
- SCCM/Altiris
- Adobe Suite
-...
Helpdesk Support Analyst
LAN
Microsoft Office
Microsoft SCCM
Office 365
TCP/IP
WAN
Windows 10
Windows 7
Windows XP
and 1 other skill
I’ve experienced extensive troubleshooting and fault diagnostic through solving common and complex system and network issues. I have a strong work ethic so am a hard worker and professional. I’ve excellent customer service skills and level 1 and 2 support...
