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IT Service Desk Technical Analyst

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HELPDESK SUPPORT LEVEL II

  • Active Directory
  • Networks
  • Microsoft Office
  • Troubleshooting
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  • Active Directory
  • Citrix
  • Communications
  • ITIL
  • Leadership
  • Microsoft Office
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  • SAN
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  • Windows Server
Skills: Operating Systems: - Windows NT, Windows XP, Windows 7, Windows 8, Windows 2003 Server, Windows server 2008, Software: - MS Office 2003/2010, MS Exchange 2003, Active Directory, SCCM 2007/2012, Citrix Metaframe, Symantec Backup Exec, CommVault...

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  • Active Directory
  • Customer Service
  • LAN
  • Microsoft Office
  • Software Configuration
  • Technical Support
  • Troubleshooting
  • VPN
  • and 2 other skills
Technical Skills: - Visio - Active Directory - Customer Service - Software Configuration - Hardware Configuration - Troubleshooting - Remote Access

Field Service Engineer

  • Microsoft Office
  • Active Directory
  • Network Support
  • Desktop Deployment
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