Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Service Deck Analyst
IT Support
Desktop Support
Network Monitoring
Network Configuration
Document Management
Network Support
Vendor Management
Customer Support
Customer Service
Exchange Server 2012
Backup and Restore
Microsoft Office
Office 365 Exchange
CCNA Routing & Switching
Office 365
and 10 other skills
Service Desk Analyst
Active Directory
Customer Service
Customer Support
Data Entry
IT Support
Microsoft Office
Office 365 Exchange
Adobe Creative Cloud
A dedicated and knowledgeable customer service and IT Help Desk professional, Bryony has proven her abilities across a variety of roles including call centres, internet service providers, wholesale, and security. With a background indesign, Bryony is able...
