Skills:
- Customer Service
- Troubleshooting
- Remote Access
- Disaster Recovery
- Microsoft Exchaneg
- Active Directory
- Software Installation
- Software Configuration
- CCNA
- Cisco
- DNS
- WAN
- TCP/IP
Senior Desktop Support Engineer
Active Directory
Citrix
Communications
Desktop Deployment
IT Support
Microsoft Office
SQL
Troubleshooting
VMware
Windows Server
and 1 other skill
Technical Skills:
- Manhattan SCALE WMS support
- Windows NT4, 2000, 2003, 2008, 2012 server administration – 15 years
- Windows 2000/ XP / 7/ 8 desktop administration – 15 years
- Windows 7 Deployment through Altiris 7.1/ 7.5
- Windows 7 Application pac...