Skills:
- Strong relationship building, influencing skills, working with key customer contacts, account and business development managers.
- Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success
- Providing te...
Technical Lead
AWS
Active Directory
Administrator
Agile
Application Support
Business Analysis
Business Process Management
Change Management
Citrix
Customer Relationship Management
Data Management
Data Migration
Design
Desktop Support
ERP
and 53 other skills
Technical Skills:
Networking and Routing:
- TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS
Systems and Applications:
- Microsoft Windows servers 2k, 2k3, 2k8, 2...
Risk Management
Business Analysis
SDLC
Agile
Incident Management
Customer Relationship Management
Infrastructure Management
User Acceptance Testing
Waterfall
Test Management
Project Delivery
Business Process Improvement
Business Requirement Analysis
and 7 other skills
Service Delivery Manager
Agile
Customer Relationship Management
Customer Service
Data Management
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
Relationship Building
Report Generation
Server Monitoring
Service Delivery Management
Stakeholder Management
Team Management
Vendor Management
and 4 other skills
Skills:
- Customer Service
- Communications
- Project Management
- Staff Management
- SLA Management
- Report Writing
- Change Management
- Contract and Vendor Management
- Policy and Standards Development
