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IT help desk / support person - ENTRY LEVEL

  • Microsoft Azure Active Directory
  • Zendesk ticketing System
  • ITIL 2011 Foundation

Related Consultants

Consultant

  • Citrix
  • User Acceptance Testing
  • VMware
  • Windows 10
  • Windows 7
  • Windows 8
  • Windows OS
  • Windows Server 2003
  • Windows XP
  • and 11 other skills

  • Office 365
  • VMware vSphere 6.0
  • Active Directory 2012
  • Microsoft Certified Solutions Associate (MCSA)
  • Exchange Server
  • CCNA
  • and 1 other skill

SCCM Specialist

  • Cisco
  • Desktop Support
  • Microsoft Office
  • Microsoft SCCM
  • Office 365
  • Windows 10
  • Windows 7
  • and 2 other skills
Troubleshooting, deployment, remote support, account creation, software installation and setup. Additional to this I have been a subject matter expert in most versions of Microsoft Office since it was a new product.

Helpdesk support

  • Active Directory
  • C++
  • CSS
  • HTML
  • Java
  • JavaScript
  • MySQL
  • Office 365
  • VMware
  • Windows 10
  • Windows 7
  • and 2 other skills
Friendly and great customer service skills Team player Strong verbal and written skills Quick learner Self-motivated and organized Goal driven and problem solver Highly reliable and punctual Passionate and has a ‘can do’ attitude

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