Technical Skills:
- MS Network & Equipment Support
- End User Training
- Spreadsheet Creation
- Customer Service & Advanced MS Office
- PC & Laptop Assembling
- Major Software/Systems Implementations
- Systems Security & Monitoring
- Fami...
Technical Support Officer
Cisco
HTML
IT Support
Lotus Notes
Microsoft SCCM
Microsoft Word
Network Configuration
Network Support
Routers
Technical Support
Windows Server
Skills:
- Publishing: Adobe Acrobat, Adobe Photoshop, Adobe Illustrator
- Web: HTML, Dream Weaver
- Office: Word, PowerPoint, Excel, Outlook, Project, Lotus Notes
- Operating: Win Server 2003/2008/2012, XP, Vista, Windows 7, Windows 8, Unix/FreeBSD, Linu...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
CCNA
CMS
Cisco
Customer Service
Documentation
Hardware Troubleshooting
Helpdesk
LAN
Linux
Network Administration
Network Configuration
Networks
Routers
Server Management
Software Configuration
and 19 other skills
Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
