Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Internal Sales Consultant
Client Relationships
Customer Service
Leadership
Microsoft Office
Reporting
Salesforce
and 4 other skills
Skills:
- Software Asset Management
- IBM Software Licensing – All Brands
- Microsoft Excel
- Changepoint PSA
- Microsoft Office Suite
- Lotus Notes
- Mincom Ellipse ERP
- Salesforce
Senior Systems Engineer
Active Directory
Citrix
Communications
ITIL
Leadership
Microsoft Office
Microsoft SCCM
PRINCE2
SAN
Vendor Management
WAN
Windows Server
Skills:
Operating Systems:
- Windows NT, Windows XP, Windows 7, Windows 8, Windows 2003 Server, Windows server 2008,
Software:
- MS Office 2003/2010, MS Exchange 2003, Active Directory, SCCM 2007/2012, Citrix Metaframe, Symantec Backup Exec, CommVault...
