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Helpdesk/IT Consultant

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Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

IT Technician

  • CCNA
  • CMS
  • Cisco
  • Customer Service
  • Documentation
  • Hardware Troubleshooting
  • Helpdesk
  • LAN
  • Linux
  • Network Administration
  • Network Configuration
  • Networks
  • Routers
  • Server Management
  • Software Configuration
    • and 19 other skills
Skills: - Cisco IT Exploration: PC Hardware & Software - Cisco CCNA 1: Network Fundamentals - Cisco CCNA 2: Routing Protocols & Concepts - Cisco CCNA 3: LAN Switching & Wireless - Cisco CCNA 4: Accessing The WAN - Ensure Team Effectiveness -...

Help Desk Analyst

  • Cloud Computing
  • Customer Service
  • Customer Support
  • Helpdesk
  • JavaScript
  • Microsoft Office
  • Microsoft SharePoint
  • Troubleshooting
    • and 1 other skill
Skills: - Operating System: Windows OS (1998 to 8), Macintosh (tiger to Yosemite), Basic Linux (Unix). - Programming Language & Databases: Java, JavaScript, HTML, PHP, CSS, MySQL, Oracle. Application: Microsoft (Office, Office 365, Cloud, Exchange, S...

Help Desk Technician

  • Customer Service
  • Customer Support
  • Helpdesk
  • Microsoft Office
  • Troubleshooting
Skills: - Microsoft Word - Microsoft Outlook - iOS - Android OS - Windows OS - Mac OS - Data Entry - 110 WPM.

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