Technical Skills:

• Outstanding verbal & written communication at all levels
• Diverse experience and skills in overall IT operations
• Adoption & implementation of ITIL practices
• Excellent management of IBM, HP & SUN hardware platforms
• Thorough knowledge of multi user operating systems
• Sound knowledge & skills in ORACLE Database and SQL
• Dedicated operator with a high sense of responsibility
• Unique combination of team skills or in autonomous role
• Capable of working under pressure and meeting deadlines
• Keen, enthusiastic & highly organised with attention to detail
• Skilled in planning & prioritising work tasks to achieve daily objectives
• Broad experience in operational controls and procedures
• Receptive to new and innovative ideas with self motivation
• Flexible and understanding with strong customer focus