Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Service Desk Analyst
Active Directory
Administrator
Communications
Customer Service
DNS
Helpdesk
ITIL
Network Administration
Routers
TCP/IP
VMware
and 2 other skills
Skills:
- Proficiency in software and hardware installation and configuration.
- Excellent knowledge of networks TCP/IP, Ipv4, DNS and routing.
- Excellent knowledge of Windows operating systems.
- Strong attention to detail.
- Applying a range of strate...
