Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
Active Directory
Customer Support
Desktop Deployment
LAN
Linux
Microsoft Office
Network Support
Rollout
Software Installation
Troubleshooting
VMware
Skills:
- Microsoft OS
- MAC OS
- Linux
- Productivity Software
- System RecoveryLAN/WAN
- Printer troubleshooting-Xerox,HP,etc
- Active Directory
- Server Setup
- Network
- Connectivity
- VMware
- Cloud technologies
- Understanding of SOE & Change
-...