Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Business Support Officer
Active Directory
Desktop Support
Customer Support
Troubleshooting
Client Relationships
IT Support
and 6 other skills
Service Deck Analyst
IT Support
Desktop Support
Network Monitoring
Network Configuration
Document Management
Network Support
Vendor Management
Customer Support
Customer Service
Exchange Server 2012
Backup and Restore
Microsoft Office
Office 365 Exchange
CCNA Routing & Switching
Office 365
and 10 other skills
Service Desk Analyst
Active Directory
Customer Service
Customer Support
Data Entry
IT Support
Microsoft Office
Office 365 Exchange
Adobe Creative Cloud
A dedicated and knowledgeable customer service and IT Help Desk professional, Bryony has proven her abilities across a variety of roles including call centres, internet service providers, wholesale, and security. With a background indesign, Bryony is able...
