Core Competencies:
Service Delivery
- Ability to develop and managing the appropriate customer contract relationships relating to day-to-day operations while managing client expectations in conjunction with the account management team
- Day-to-day manag...
Technical Writer
Communications
Document Management
HTML
Leadership
Microsoft Office
Microsoft Visio
Reporting
Six Sigma
Stakeholder Engagement
and 3 other skills
Skills:
- Team Leader
- Creating Documentation
- Requirement Gathering
- Performance Management
- Monitoring legal and compliance requirements
- Scoping and assigning work
- Comms management, drafting, approval process and reconciliation