Technical Skills:

• Proficient in Administering Microsoft Windows Server with MS Server 2003 and MS Server 2008.
• Familiar in all Microsoft XP, Vista, Windows 7, Windows 8, Windows 8.1 OS’s, MS Exchange 2010 and MS Sharepoint.
• Basic Knowledge in Novell.
• Familiar with SSCM.
• Skilled in Microsoft Word, Excel, Outlook and Powerpoint applications.
• Experienced in troubleshooting computer hardware.
• Familiar on Cloud based technologies.
• Basic Knowledge in Citrix.
• Skilled in Networking, Computer Firewalls, LAN/WAN, OSI Layers, DNS, DHCP, Active Directory, Group Policies and TCP/IP.
• Basic knowledge in Visual Basic .NET and Visual Studio 2005.
• Familiar with VMWare virtualisation software.
• Trained in flash animation using Macromedia Flash.
• Basic Knowledge in Lotus Notes.
• Familiar with ITIL Methods.
• Basic knowledge in SLA’s and other Service desk logging systems.
• Familiar with Microsoft Active Directory.