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Customer Support Analyst

  • Customer Service & Support
  • Call Centre
  • CompTIA A+
  • Helpdesk Analyst
  • Effective IT service desk operator in a business environment
  • Microsoft Skills: Active Directory
  • Service Now
  • email and phone support

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  • Application Support
  • Customer Support
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  • Helpdesk
  • ITIL
  • Incident Management
  • Microsoft Office
  • Microsoft Outlook
  • Troubleshooting
  • and 2 other skills
Technical Skills: - Windows XP, Vista, 7 and 8. - Knowledge of ITIL processes. - Skilled in MS Word, MS Excel and MS Powerpoint. - Active Directory experience. - Desktop troubleshooting. - Familiar with Photoshop and web development technologies such as...

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A highly focussed, customer driven IT professional dedicated to delivering the best service to my clients.

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