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Customer Service Manager

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Application Support

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Technical Skills: - HP OpenView Service Desk - BMC Event Manager Console using BMCIX 7.0 - FTSS Console - Sitescope 7.9 - BMC Remedy IT Service Management and dbSymphony for Incident Management - GCM (Global Change Management) Portal for Change Requests...

Help Desk Analyst

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I am a great communicator with a passion to learn. I am empathetic and calm person with a professional and polite phone manner. I like to share my IT knowledge with others and learn new skills along the way. In addition I am a great trouble shooter who pu...

Field Engineer /Desktop Support

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