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Customer Service Manager

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Help Desk Technician

  • Active Directory
  • Customer Support
  • Desktop Deployment
  • Desktop Support
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  • Joomla
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Skills: - Active Directory - MS Project 2010 - SharePoint - Microsoft Office 365 - Windows XP /7 / 8 / 8.1 / 10 - Mac OS X – 10.7 / 10.8 / 10.9 - Client Account Management - Joomla / Drupal / Wordpress - High Level Customer Engagement - MCITP – Enterpris...

Application Support

  • Active Directory
  • Application Support
  • Customer Service
  • Customer Support
  • Database Administration
  • Helpdesk
  • Linux
  • Microsoft Applications
  • Microsoft Office
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  • Oracle
  • Oracle 11g
  • Perl
  • SQL Server
  • Service Desk
  • and 9 other skills
Technical Skills: - HP OpenView Service Desk - BMC Event Manager Console using BMCIX 7.0 - FTSS Console - Sitescope 7.9 - BMC Remedy IT Service Management and dbSymphony for Incident Management - GCM (Global Change Management) Portal for Change Requests...

Service Desk Analyst / Support Engineer

  • Customer Service
  • Customer Support
  • Helpdesk
Demonstrated skills & personal attributes: - Good at problem solving and Mathematics. - Excellent communication skills. - Good computer skills. - Knowledge of tools / maintenance of tools. - Work well under pressure. - Good at working in a team...

Field Engineer /Desktop Support

  • Hardware Troubleshooting
  • Cisco
  • Windows OS
  • Windows Server
  • Helpdesk
  • Customer Service
  • VoIP
  • and 6 other skills

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