Summary of Skills:
- Project Delivery
- IT Service Management
- Stakeholder Management
- ITIL
- Customer Service
- Project Management Planning and Development
- Advanced Microsoft Office Suite
- Administration
- Vendor Management
- Leadership
- Infrastru...
Business Analyst
Agile
Business Analysis
Documentation
HTML
ITIL
Jira
Microsoft Office
Microsoft SharePoint
PMBOK
PRINCE2
Requirements Gathering
SDLC
Service Desk
and 1 other skill
Skills:
- Requirements elicitation and validation.
- Documentation design and development
- Project management (PRINCE2 and PMBoK)
- Adobe RoboHelp
- WordPress
- FrameMaker 7.1/7.2, 9.0
- Author-it 5.1
- Adobe Captivate 9.0
- Oxygen
- XML Author 11.0
- X...