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Business Analyst | Business Process Modeling Analyst | ERP Systems Analyst

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ICT Support Manager

  • Agile
  • Business Analysis
  • Business Process Improvement
  • Cloud Computing
  • Communications
  • Customer Relationship Management
  • Customer Service
  • DNS
  • Data Management
  • IT Support
  • ITIL
  • Incident Management
  • Infrastructure
  • Infrastructure Management
  • Leadership
  • and 18 other skills
Skills: - Strong relationship building, influencing skills, working with key customer contacts, account and business development managers. - Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success - Providing te...

Project Manager

  • Agile
  • Budgeting
  • Business Analysis
  • Business Process Improvement
  • Change Management
  • Customer Relationship Management
  • Data Management
  • Incident Management
  • Infrastructure Management
  • Leadership
  • Lean Six Sigma
  • Microsoft Project
  • PRINCE2
  • Project Delivery
  • Project Planning
  • and 10 other skills
Technical Skills: - MS Word - Advanced - MS Access - Intermediate - MS Project - Intermediate - MS Excel - Intermediate - MS Powerpoint - Intermediate - MS Visio - Intermediate, - Outlook, - MSATS (utilities market hub)

  • Risk Management
  • Business Analysis
  • SDLC
  • Agile
  • Incident Management
  • Customer Relationship Management
  • Infrastructure Management
  • User Acceptance Testing
  • Waterfall
  • Test Management
  • Project Delivery
  • Business Process Improvement
  • Business Requirement Analysis
  • and 7 other skills

Service Desk Analyst

  • Service Management
  • Business Analysis
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Business Process Improvement
  • Communications
  • Agile
  • Waterfall
  • and 3 other skills

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