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Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Service Desk Manager

  • Customer Service
  • Documentation
  • ITIL
  • Leadership
  • Service Desk
  • Stakeholder Management
    • and 1 other skill
Skills: - People management and motivation - Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement - Fostering a customer centric approach - Analysing and leveraging data – making numbers tell a story - Training and...

IT technician

  • CCNA Security
  • CCNP Routing & Switching
  • Microsoft Certified Solution Expert
  • Hardware Troubleshooting
  • Cisco
  • F5 Load Balancers
  • Microsoft Office
  • Server Management
  • Project Management
  • CCNA Routing & Switching
  • Linux
  • Unix
  • Leadership
    • and 6 other skills

IT Manager

  • Google Analytics
  • Microsoft Applications
  • Microsoft Office
  • Windows 10
  • Windows 7
  • Windows Server
  • Hardware Troubleshooting
  • Network Configuration
  • Business Analysis
  • Business Process Improvement
  • Business Process Management
  • Desktop Deployment
  • Desktop Support
  • Remote Desktop Support
  • Communications
    • and 12 other skills

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